Tithof Tile & Marble Inc



Website


www.tithoftile.com?w=image


Phones

(847) 354-4000

(847) 831-3444

Address

1657 Old Skokie Rd,
Highland Park, IL 60035

View On Google Maps

Description

Countertops & Backsplashes, Granite, Marble,

Payments

Visa, Master Card

Open Hours

Mon – Fri. 9:00 Am – 5:00 Pm
Sat. 10:00 Am – 4:00 Pm
Sun. Closed

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Tithof Tile & Marble Inc. Think very carefully before engaging this tile company, no matter what your friends’ experience is.
The way a company handles problems is indicative of their decency, honesty, and customer service. Tithof does not stand behind the samples it provides as being representative of its product. I bought both slate for a mudroom floor and Oceanside glass tile for a backsplash. The representative, Brook Cumorich, showed me a sample of slate in the show room. I specifically asked about the white splotches I noticed on the slate tile. Brook assured me that this was superficial only and would not appear after sealing.
She wiped with a wet rag to show me the deep black color.
After installed, many tiles had white spots.
Even if wiped first, the white splotches re-appeared after drying AND after sealing.
Brook blamed the installer for not ordering enough tile. We had enough, but so many had white splotches, it was hard to know where to put them. The installer actually saved the day by using elbow grease and product to remove the white splotches.
He did this at no charge to me. The backsplash was a disaster.
We chose a glass tile to match existing granite counter.
Thicker than sample (they never provided a sample of the exact tile. Sorry, we don’t have your particular choice sample in stock.
This sample will be accurate.” The delivered tile looked reasonably close — given(…)

Suggested Categories

- Tile Contractor,
- Countertop Store,
- General Contractor

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Filed under Altering & Remodeling Contractors, Counter Tops, Flooring Contractors, General Listing, Granite, Masonry Contractors, Tile-Contractors & Dealers