Selling Proposition



(920) 739-9500

(920) 380-7700


5105 W Integrity Way,
Appleton, WI 54913

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Master Card, Visa, All Major Credit Cards

Open Hours

Mon – Sat. 6:30 Am – 9:00 Pm
Sun. 8:00 Am – 8:00 Pm

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Menards is family-owned with local home improvement stores across the Midwest. I went to return some doors that were ordered because the size was incorrect. The wrong size was ordered by Menards and they said they could not take them back because it was a special order.
I understood there is a restocking fee and was willing to pay because I could not prove it was their fault. These doors were a special order but they are standard size. I guess I will take my business else where. Whatever happened to customer satisfaction? I purchased a Generator with an extra charge for extended warranty and one year in-store replacement policy. Now 3 computer answered (please keep waiting) phone calls and twelve days of waiting for paperwork after some third-party company receives a copy of the receipt. Menards is really going down-hill. Paid to have delviery. Drywall and truses came broken. Called and spoke to manager and manager said he would get back to me. Still today 2 weeks later, no call back.
Called corporate and sent email to corporate and still not response 3 weeks later.
Ended up going to Home Depot to get replacements.
I am no longer a Menards customer.
Great prices, love the rebate program!
Rude customer service people. Very snappy and seemed like they hated their jobs.

5105 Integrity Way Grand Chute, WI 54913.
(920) 739-9500

Suggested Categories

- Home Improvement Store,
- Building Materials Store,
- Paint Store,
- Plumbing Supply Store,
- Lumber Store

Also Known As

Menards Commercial And Contractor Sale, Menards Hardware

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Filed under Bath Equipment & Supplies, Bathroom Fixtures, Building Materials, Cabinets & Accessories, General Listing, Hardware Stores, Home Centers, Home Improvements, Tools, Used Lumber, Windows