DEDICATED TO SERVICE AND QUALITY.
5105 W Integrity Way,
Appleton, WI 54913
Master Card, Visa, All Major Credit Cards
Mon – Sat. 6:30 Am – 9:00 Pm
Sun. 8:00 Am – 8:00 Pm
Found on Google Plus
I understood there is a restocking fee and was willing to pay because I could not prove it was their fault. These doors were a special order but they are standard size. I guess I will take my business else where. Whatever happened to customer satisfaction? I purchased a Generator with an extra charge for extended warranty and one year in-store replacement policy. Now 3 computer answered (please keep waiting) phone calls and twelve days of waiting for paperwork after some third-party company receives a copy of the receipt. Menards is really going down-hill. Paid to have delviery. Drywall and truses came broken. Called and spoke to manager and manager said he would get back to me. Still today 2 weeks later, no call back.
Called corporate and sent email to corporate and still not response 3 weeks later.
Ended up going to Home Depot to get replacements.
I am no longer a Menards customer.
Great prices, love the rebate program!
Rude customer service people. Very snappy and seemed like they hated their jobs.
5105 Integrity Way Grand Chute, WI 54913.
- Home Improvement Store,
- Building Materials Store,
- Paint Store,
- Plumbing Supply Store,
- Lumber Store
Also Known As
Menards Commercial And Contractor Sale, Menards Hardware