Lund Richard DDS


(262) 255-2727


N80W17707 Custer Ln,
Menomonee Falls, WI 53051

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Let me begin by saying that I NEVER write reviews.
However, after being treated so poorly by the Practicing Manager, I felt others should be aware of their incompetence and lack of follow through. I went to the office a couple months ago and, according to their dentist, I needed some extensive work.
I left the office being told that I would be called back by the dentist who would be performing the procedures.
They never called me back, despite the fact that the dentist told me I might lose my tooth. When I called, they informed me that they do not call patients back and the visiting dentist was wrong to tell me that they do. After telling me wheat she wanted to tell me, the receptionist abruptly hung up on me. I called back and spoke to Sandra, the manager, who proceeded to make the receptionist look like a deserving recipient of the employee of the month award.
I have never been treated so poorly as Sandra made excuses, basically called me a liar, and told me to treat her with respect or call her later.
She had just told me I was a liar and interrupted me countless times, and I was now being disrespectful because I had seen a visiting dentist and expected them to follow through? When I asked her who was the clinical director, she stated she was the one. I asked if she was a dentist and she replied that she was not. Therefore, she CANNOT be the clinical director.
When I asked again, she stated they did(…)

Suggested Categories

- Dentist,
- Orthodontist,
- Cosmetic Dentist

Also Known As

Richard Lund, DDS – Forward Dental, Daood K Alvi, DDS – Forward Dental

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