Florek-Henderson Dental



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Website


www.smilesbyhdp.com?w=image

Phone

(920) 725-5357

Address

1380 S Commercial St,
Neenah, WI 54956

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Description

General Dentistry

Payments

Master Card, Visa




Found on Facebook

Florek Henderson Dental, Neenah, WI. 59 likes | 1 talking about this | 21 were here. Our cosmetic dentists practice a full scope of dentistry with. .

When we scheduled our son’s cleaning, we were quoted $62. When my husband paid for the visit after it’s completion, he w. as billed $110. The extra $48 tagged on was for an “Oral Evaluation” which was nothing more than the dentist coming in to count our son’s teeth – something he wasn’t very cooperative with because he had already spent an extended period of time having his teeth cleaned & counted by the hygienist. When we called to contest the $48 charge, my husband received a lot of “Oh, I’m sorry. Well, she did look at your son’s teeth. I’m sorry.” We should have known better, as we were immediately reminded about the incident we had with them a couple years back. We gave them my older son’s dental insurance information over the phone after scheduling his cleaning appointment & when we approached the front desk after his appointment was completed to schedule a 6-month follow-up, we were handed a large bill. When we asked the reason it wasn’t being submitted to his dental insurance, we were nonchalantly told “We don’t accept that insurance.” Really? You didn’t want to mention that after I gave you all the insurance information over the phone? While the back staff (hygienists, & dentists) are nice & do a good job, I no longer trust the clinic as a whole. Twice now I’ve felt misled to get us to & through the appointment. The ever-so-calm “oh, I’m so sorry” after the appointments feel like a slap in the face. Their front office staff have lost our trust.




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